Privacy Policy

1. Information We Collect

When you create an account, we collect your name, email address, and password. When you use our services, we collect information about your business including contacts, communications, workflows, and analytics data that you input or generate through the platform.

We automatically collect usage data such as IP addresses, browser type, device information, and pages visited to improve our services and ensure security.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send transactional emails (account verification, password resets, billing)
• Provision and manage services on your behalf (domains, phone numbers, email)
• Respond to your requests and support needs
• Monitor and analyze usage patterns to improve the platform

3. Third-Party Services

We use third-party service providers to operate key features of the platform. These providers process data on our behalf and are contractually obligated to protect your information:

• Twilio — SMS, voice, and phone number provisioning
• Resend — Transactional and managed email delivery
• OpenSRS — Domain registration and DNS management
• Stripe — Payment processing
• Anthropic & OpenAI — AI-powered features
• Lob — Direct mail services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. Sensitive credentials are encrypted using AES-256 before storage. We implement industry-standard security measures including access controls, monitoring, and regular security reviews.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of non-essential communications

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

9. Contact

If you have questions about this privacy policy, contact us at support@most.money.